Privacy Policy

Overview

Renegade Personal Training ("Renegade PT", "we", "us" or "our") is committed to protecting your personal information and handling it responsibly. This Privacy Policy explains what information we collect, how we use it, and how we keep it safe.

We operate in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). By using our website or contacting us through any channel, you agree to the practices described in this policy.

Who we are

Renegade Personal Training is a sole-trader mobile personal training business operating in Cockburn and surrounding suburbs of Perth, Western Australia. It is owned and operated by Cody Parkinson.

For the purposes of this policy, Renegade Personal Training is the entity responsible for the personal information collected through this website and in the course of delivering personal training services.

What we collect

We only collect information that is reasonably necessary for our business functions. Depending on how you interact with us, this may include:

Information you give us directly

• Your name
• Email address
• Phone number
• Suburb or general location
• Your training goals or fitness interests
• Your preferred contact method
• The content of messages you send us through the contact form or by email

Information collected automatically

• Browser type and version
• Pages visited and time spent on the site
• Referring URL (how you found the site)
• IP address and approximate location (city/region level only)
• Device type (desktop, mobile, tablet)

Sensitive information

You may voluntarily share health-related information (such as injuries, medical conditions or fitness limitations) in your message to us. We treat this with additional care and use it only to tailor training appropriately. We will not collect sensitive information without your consent, and we will not use it for any purpose beyond delivering your training.

How we collect it

We collect personal information through the following channels:

• Contact form — when you submit an enquiry via the website
• Email — when you contact us directly
• Phone or SMS — when you call or text Cody directly
• Social media — when you message us via Instagram, Facebook or LinkedIn
• In person — during an initial consultation or training session
• Google Reviews — when you leave a public review (this is governed by Google's own privacy policy)

We do not collect information from third-party data brokers or purchase marketing lists.

How we use it

We use your personal information to:

• Respond to your enquiries and book initial consultations
• Deliver and manage personal training services
• Communicate session times, changes or cancellations
• Tailor training programs to your fitness level, goals and any relevant health considerations
• Issue invoices and manage payments
• Improve the website and understand how people find and use it
• Comply with legal obligations

We will not use your information for direct marketing without your explicit consent, and you can opt out of any marketing communications at any time by contacting us directly.

Who we share it with

We do not sell, rent or trade your personal information to any third party.

We may share your information in the following limited circumstances:

• Service providers — third-party tools that help us operate the website and business (see Third-party services below). These providers are contractually required to protect your data and use it only for the services they provide to us.
• Legal requirements — where we are required by law, regulation or a court order to disclose information.
• Safety — where disclosure is necessary to protect the health or safety of an individual.

Renegade PT does not transfer personal information outside of Australia except where a third-party service operates internationally (such as cloud-based tools). In those cases, we take reasonable steps to ensure that the overseas recipient handles your information in a way that is consistent with the Australian Privacy Principles.

Third-party services

This website and our business operations use the following third-party services that may process your data. Each is governed by its own privacy policy.

Cloudflare Turnstile

Our contact form uses Cloudflare Turnstile to verify that form submissions are made by a real person, not a bot. Turnstile is a privacy-preserving alternative to traditional CAPTCHA — it does not use tracking cookies or build an advertising profile. Cloudflare may process your IP address and browser signals to perform this verification.

Google services

We may use Google Analytics to understand how visitors use the site (pages visited, session duration, referral source). This data is aggregated and anonymised — it does not identify you personally. Google Reviews also displays client testimonials that are publicly visible on Google. Both are governed by Google's Privacy Policy.

Hosting and infrastructure

This website is served from infrastructure hosted within Australia or through providers with appropriate data handling agreements. Access logs (including IP addresses) may be retained for a limited period for security and diagnostic purposes.

Social media platforms

If you interact with Renegade PT through Facebook, Instagram or LinkedIn, your information is subject to those platforms' own privacy policies. We do not have control over how those platforms handle your data.

Data retention

We retain your personal information for as long as is necessary to deliver services to you and to comply with our legal obligations, including:

• Enquiry and contact records — generally up to 2 years from last contact
• Client records (session history, programs, health notes) — up to 7 years from the end of the training relationship, in line with general record-keeping obligations
• Financial records — 7 years as required under Australian tax law

When your information is no longer needed, we will delete or de-identify it securely.

Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access, modification or disclosure. These include:

• HTTPS encryption on all website traffic
• Bot and spam filtering on the contact form (Cloudflare Turnstile)
• Restricted access to client records
• Use of reputable, secured email and storage services

No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee the absolute security of information transmitted to us.

Your rights

Under the Australian Privacy Principles, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — ask us to correct information that is inaccurate, out of date or incomplete
• Deletion — ask us to delete your personal information where we are not legally required to retain it
• Opt out of marketing — unsubscribe from any communications at any time
• Make a complaint — lodge a complaint if you believe we have not handled your information appropriately

To exercise any of these rights, contact us using the details at the bottom of this page. We will respond within 30 days.

External links

Our website may contain links to external sites — including Google Reviews, social media profiles and third-party tools. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policy of any external site you visit.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. When we do, we will update the "Last updated" date at the top of this page.

Continued use of our website or services after any changes constitutes acceptance of the updated policy. If the changes are significant, we will take reasonable steps to notify existing clients directly.

Contact & complaints

If you have a question about this policy, want to access or correct your information, or would like to make a complaint, please contact us directly.

We take privacy complaints seriously and will respond promptly. If you are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).